ASE C1 Automobile Service Consultant Practice Test

The ASE C-1 service consultant practice test is based on the official manual (linked in reference) and includes questions about communications, product knowledge and shop operations.

Results

You are a champion.

 

 

Correct answers:

1 ask the customer about their vehicle symptoms is correct

2 Call the customer and offer to complete the repair explaining why it is needed; is correct

3 It drives the camshaft is correct

4 B only is correct

5 B only is correct

6 water pump leak is correct

7 help prioritize all recommendations is correct

8 using a service scheduling tool and tracking sold labor hours is correct

Must study harder.

Correct answers:

1 ask the customer about their vehicle symptoms is correct

2 Call the customer and offer to complete the repair explaining why it is needed; is correct

3 It drives the camshaft is correct

4 B only is correct

5 B only is correct

6 water pump leak is correct

7 help prioritize all recommendations is correct

8 using a service scheduling tool and tracking sold labor hours is correct

#1 A customer requests that the timing be adjusted on their vehicle. The service consultant should:

ask the customer about their vehicle symptoms is correct

 

Find a mechanic school near you.

Reference:

The Official ASE Study Guide of Automobile Tests is designed to help technicians study for the ASE certification tests. It covers detailed information on the technology found in most of today’s automobiles, sport utility vehicles, and light trucks.

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